News

Top 3 Search Phrases: 

• "Payroll Processing"

• The UCPath Center uses the Payroll Processing Schedule to manage the execution of the payroll process. The schedule is standard across all Locations on UCPath.

• Emails to ucpath@universityofcalifornia.edu, without a case number and reference number in the subject line, generate a new case create a new inquiry with "email" as the source. A number of cases have been opened in this way, which causes significant extra work to re-structure the case especially if the transactor has Submit on Behalf of (SOBO) access. 

UCPath will begin the first phase of its transition to a new phone system provider, Talkdesk.

Beginning July 13, 2022, employees calling UCPath will experience the following changes:

Top 3 Search Phrases: 

• "Position Number"

  • More information on position numbers can be found in the slide deck for the UCPath: Position Management/Position Control class. This can be found on the Training Page in the Position Management section.

Highlights from this Newsletter:

• PayPath “freeze” dates for Non-Ladder Rank faculty are 07/01/2022 through 07/07/2022

• Position & Job Data Update forms have now been merged into one form

Did You Know:

Recently, clarifications were given around Benefits Billing for employees on leaves without pay, furlough, and short work break. 

New FAQ Questions: 

When will employee billing notices be sent out; are these on the same schedule as employees on all other leaves?

Highlights from this Newsletter:

• PayPath no longer displaying “read only” records during PayPath hold times for payroll processing

Did You Know:

When an employee is rehired, UCPath has logic to reinstate sick hours

UCPath will transition from its current phone system provider to a new provider, Talkdesk. Initially this was scheduled for May 25, 2022, but the transition has been postponed. Initially, employees will hear new options when calling UCPath.

 Starting in September, employees calling UCPath will notice:

UCPath has launched a new metrics site for the UCPath community:

UCPath Metrics Dashboard

Highlights from this Newsletter:

• Work-Study guidance including End of Year Reminders & Deadlines; Work-Study Direct Retro job aid updated

Did you know:When making changes to position or job, users should ensure the pay and compensation “frequency” fields are aligned to avoid negative downstream impacts

Pay frequency and compensation frequency are on the “Job Data” page in PayPath

Pay Frequency is used to calculate the overall compensation rate for pay.

Did You Know:  Employees on leave without pay will be enrolled in benefit billing depending on when they go on leave and how long they are out

UC benefits premiums are paid in advance, with the exception of disability premiums.

Highlights from this Newsletter

• Final Pay process updating to reduce time required to issue final pay

Do you need to add a child to your benefits? Please be sure that you complete all the steps in the process. Specifically, in addition to adding the child as a dependent, be sure to enroll them in any benefit plans (medical, dental, etc.). 

As of 12/13/2021, 3,994 UCB job records in UCPath have an upcoming end date of 12/31/2021. Of these, 3,642 records are set to automatically terminate in the system. 

To avoid unintended impacts to employees, such as termination, pay discrepancies, loss of benefits, system access interruptions, or overpayments, additional actions may need to be taken. 

For more information, please review the communication sent out on 12/15/2021. 

If you are having trouble since the upgrade this past weekend, please clear your browser cache. Many issues which have arisen are resolved with this step. For additional information, please see the communication which went out on 12/13/21. 

Noticed anything different when you login to UCPath lately? Perhaps you have noticed that the Oops error is no longer appearing when you login.

The UCPath Center believes they have resolved this problem. If you do have further issues, or see this error pop up again, please reach out to UCPath via an inquiry or by phone at (855) 982-7284 (Monday - Friday from 8:00 a.m. - 5:00 p.m).