UCPath will transition from its current phone system provider to a new provider, Talkdesk, May 25, 2022. Initially, employees will hear new options when calling UCPath.
Starting in September, employees calling UCPath will notice:
All News
May 17, 2022
May 10, 2022
UCPath has launched a new metrics site for the UCPath community:
May 6, 2022
Highlights from this Newsletter:
- Work-Study guidance including End of Year Reminders & Deadlines; Work-Study Direct Retro job aid updated
April 22, 2022
Did you know:When making changes to position or job, users should ensure the pay and compensation “frequency” fields are aligned to avoid negative downstream impacts
Pay frequency and compensation frequency are on the “Job Data” page in PayPath
Pay Frequency is used to calculate the overall compensation rate for pay.
April 8, 2022
Did You Know: Employees on leave without pay will be enrolled in benefit billing depending on when they go on leave and how long they are out
UC benefits premiums are paid in advance, with the exception of disability premiums.
April 4, 2022
Highlights from this Newsletter
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Final Pay process updating to reduce time required to issue final pay
March 4, 2022
March 3, 2022
Do you need to add a child to your benefits? Please be sure that you complete all the steps in the process. Specifically, in addition to adding the child as a dependent, be sure to enroll them in any benefit plans (medical, dental, etc.).
December 21, 2021
As 2021 comes to a close, here are some important reminders and announcements related to your pay, taxes, and benefits -- some that may require action. Read closely and mark your calendar for upcoming deadlines. For your reference, this information is also available on UCnet.
January 10, 2022: Tax information deadlines
December 15, 2021
As of 12/13/2021, 3,994 UCB job records in UCPath have an upcoming end date of 12/31/2021. Of these, 3,642 records are set to automatically terminate in the system.
To avoid unintended impacts to employees, such as termination, pay discrepancies, loss of benefits, system access interruptions, or overpayments, additional actions may need to be taken.
For more information, please review the communication sent out on 12/15/2021.
December 13, 2021
If you are having trouble since the upgrade this past weekend, please clear your browser cache. Many issues which have arisen are resolved with this step. For additional information, please see the communication which went out on 12/13/21.
August 27, 2021
Noticed anything different when you login to UCPath lately? Perhaps you have noticed that the Oops error is no longer appearing when you login.
The UCPath Center believes they have resolved this problem. If you do have further issues, or see this error pop up again, please reach out to UCPath via an inquiry or by phone at (855) 982-7284 (Monday - Friday from 8:00 a.m. - 5:00 p.m).
August 2, 2021
The UCPath Operations team recently created three job aids to help support transactional users.
June 29, 2021
With travel plans put on hold due to the pandemic, the vacation accrual maximum in UC’s Absence from Work policy (PPSM-2.210) was temporarily lifted last year to allow policy-covered staff more time to use their accrued vacation leave to bring their accrual below the maximum.
June 17, 2021
Recently, some users have been encountering the "Oops" error message below when trying to log in to UCPath using Google Chrome. This error resulted from a new security feature that was rolled out in the latest version of Chrome. We’ve reached out to the UCPath Center for solutions, and will share when we receive additional information about a resolution.
In the meantime, the easiest way to clear the error message is to delete the first portion of the url “idpproxy-” and resubmit. This has proven to be a successful workaround.
Update your email address
All employees should check to make sure their contact information is up to date in UCPath.
February 4, 2021
UC Office of the President (UCOP) has announced that Calvin Turner will be joining Office of the President as UCPath Executive Director effective March 1, 2021.
Calvin’s appointment follows an extensive national search led by Heidrick & Struggles in collaboration with a systemwide search committee chaired by Stephen Whelan, Executive HR Director, UCI People Services and UCPath Steering Committee co-chair.
February 1, 2021
Former employees can access their UC employment information after they have separated from UC by logging in to the Former Employee portal. Recently, some people have experienced login issues that resulted in re-registration or password reset requests. If you are having trouble accessing the portal, please review these common issues and resolutions below.
Date of Birth
In accordance with requirements of the Affordable Care Act and various reporting requirements of other jurisdictions, UC employees and retirees will receive 1095-B and/or 1095-C forms verifying their health coverage for 2020. The forms are for employees’ and retirees’ information and records only; the forms are not filed with tax returns.
General Reminders regarding 1095-Cs and 1095-Bs:
January 25, 2021
Beginning on January 26, 2021, employees can access their 2020 UCPath W-2 online. For employees who requested an electronic version of their W-2, they will receive an email notification when it becomes available. For employees who did not select an electronic version, a printed W-2 will be mailed to the home address on file on Friday, January 29, 2021.
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