News

Effective October 26, 2026

UCPath has introduced additional security measures to help protect employee accounts and personal information and reduce the risk of unauthorized direct deposit changes.

As part of these enhancements, employees will be asked to verify their identity using a one-time passcode (OTP) when accessing certain sensitive information in UCPath.

One-time passcode verification

When accessing the following UCPath pages, employees will be prompted to complete an additional verification step:

• Direct Deposit

UCPath is transitioning from User Productivity Kit (UPK) job aids to ‘Ask UCPath’ Salesforce knowledge articles.

UCPath is transitioning from User Productivity Kit (UPK) job aids to ‘Ask UCPath’ Salesforce knowledge articles

Beginning June 2026, Berkeley UCPath Operations will begin rolling out updates to several core New User Training courses as part of the broader UCPath Training Redesign initiative.

These updates are designed to strengthen foundational knowledge, increase opportunities for hands-on practice, and better support users in understanding transaction impacts across UCPath workflows. The redesign is informed by stakeholder conversations, learner feedback, manager feedback, training evaluations, needs assessments, and focus groups conducted across campus.

In preparation for implementing enhancements to UCPath e-Forms, all e-Forms will be unavailable from Wednesday, May 27, 2026, through Sunday, May 31, 2026, including:

PathPal, UCPath’s employee support chatbot, is now available 24/7 to all UC employees within the UCPath portal.

PathPal helps employees and managers quickly find information and guidance for common UCPath self-service tasks. The chatbot provides step-by-step guidance and links to official UCPath job aids, making it easier to locate the resources needed to complete common activities in UCPath.

Notice:

The University of California is encouraging all employees to go paperless by enrolling in direct deposit and consenting to receive their W-2 and 1095-C statements electronically through UCPath. This initiative aims to provide a more convenient, secure, and environmentally friendly way to manage financial documents.

To ensure you receive your 2023 tax statements electronically, be sure to sign up before the following deadlines:

In this Issue

As of today, Monday, May 6, 2024, UCPath Center has changed the "Submit an Inquiry" process to make it easier and speed issue resolution. Employees will no longer be required to manually select a topic and category when submitting an inquiry via Ask UCPath.

What's changed?

Beginning May 6, the process for opening a case in Ask UCPath will be changing to make it easier for employees to open cases and ask questions to the UCPC. Here is a brief video showing the changes. 

UCPath has recently introduced two important improvements to help UC employees manage their inquiries regarding pay and benefits on UCPath online. These enhancements were made available to all employees and transactional submitters on April 15.

Reopen Inquiries

In this Issue

As part of UC’s commitment to the well-being and security of our community, a University-paid Identity Theft Protection Program through Experian will be provided for all benefit-eligible faculty, staff, and retirees beginning April 1, 2024.

In this Issue

• UCPath Upgrade and Blackout Dates
• Ask UCPath Case Updates
• March Training Schedule
• Experian ID Theft Protection

On March 11th UCPath will update how employees submit cases. The new upgrade will simplify the case submission form by increasing the accuracy of how a case is auto-routed.  

Current State

In this Issue

** UC Berkeley is continuing to pilot this functionality at this time**