July 27, 2020

UCPath phone service began again on July 27. Employees can call the UCPath Center for support with benefits enrollment, employment verification, Inquiry status, and more.

Phone service information:

July 15, 2020

Google began releasing updates to the Google Chrome browser on July 14, 2020 (expected completion by September 1, 2020). The updates will affect Google Chrome across all major platforms (Windows, Mac, Android, and iOS).

If you use Google Chrome, you may encounter the following error message while accessing UCPath applications (including UCPath Online, Salesforce, ServiceNow, TnT Jira). 

July 14, 2020

The UCPath Operations Team is always looking for ways to better support our users, and after receiving lots of positive survey feedback on the proposed UCPath Learning Lab model, we're excited to pilot the program! 

April 1, 2020

Due to statewide shelter-in-place public health orders, the UCPath Center has shifted to operating remotely. Here's how to reach the UCPath Center for assistance via UCPath Online

Ask UCPath Center button

March 19, 2020

To ensure the health and safety of UCPath employees, the UCPath Center Leadership Team has made the decision to shift all employees to remote work effective March 20, 2020. Operations will be modified, and some non-essential services will be suspended in order to ensure uninterrupted payroll, benefits and other critical services for the UC community. 

March 16, 2020

Please see the message below from our colleagues at the UCPath Center. The Berkeley UCPath Operations team will continue to communicate any changes or updates from the UCPath Center. 

The UCPath Center Leadership team is continuously monitoring the COVID-19 situation. 

February 13, 2020

IRS Form 1095 is intended to provide you with information about your medical coverage. The Affordable Care Act (ACA) requires employers and/or health plans to send you these forms, but you do not need to submit a copy of either form when you file your taxes. The form is for your information and records only.

You may receive more than one IRS Form 1095, which can be confusing. Here’s an overview of the three versions:

February 11, 2020

UCPath Center has changed the deadline to claim exempt status to Wednesday, February 12 by 5 p.m. UCPath Center sent notifications on Feb. 10 to employees who claimed exempt status in 2019 informing them about the new deadline to claim exempt status for 2020. 

February 5, 2020

An updated version of the Direct Deposit page in UCPath Online is now available as of Jan. 31, 2020. UCPath Center has made these updates based on feedback from employees at many UC campuses.

To see the new changes, visit UCPath Online and click on Employee Actions > Income and Taxes > Direct Deposit.

January 28, 2020

Berkeley CalMessage header

Dear Colleagues,

Tax filing season is officially upon us. This year, you’ll receive two W-2’s for tax year 2019 – one from At Your Service Online (UC’s legacy system), and one from UCPath. This is due to our campus transition to UCPath in March 2019. 

January 22, 2020

The UCPath Operations team recently held a series of information sessions to discuss the current status of UCPath here at Berkeley, including:

  • What the UCPath Operations structure and support channels look like now

  • What the Operations team and others are doing to improve the UCPath experience

  • Working with Position Management across campus

January 2, 2020

On December 5, 2019, the IRS released the long-awaited final version of the 2020 Form W-4, retitled Employee's Withholding Certificate. The IRS redesigned the form to reflect the changes to the federal tax code from the Tax Cuts and Jobs Act, which took effect in 2018. The form's purpose is to instruct employers (in this case, the UC) how much tax to withhold. 

December 10, 2019

There has been some confusion around the way retro pay is displayed on paychecks. Retro pay can be for a variety of reasons; promotions, merit increase, late hires of faculty/lecturers, etc. and could extend over multiple pay periods. Please remember that all retro pay will be displayed a in a single pay period date range on paychecks and not listed individually for the month(s) it was earned.

December 5, 2019

Add/Update Your Personal Email and Home Address

Applies to all employees. Deadline to make updates is January 18, 2020.

It’s important to update your personal email and home address in UCPath Online. Whether you are receiving an electronic or paper W-2 form, it is important that your supervisor and the University of California has accurate contact information so that you receive important tax documents in a timely manner.

November 12, 2019

UCPath sends important correspondence, including paper paychecks (if you are not enrolled in direct deposit) and paper W-2s to the “home” address on file in UCPath -- not the “mailing” address. To help avoid confusion and downtime, please ensure that your home address is the place where you want to receive UCPath information via United States Postal Service.

November 1, 2019

If you currently receive your  W-2 in the mail, consider receiving it electronically. It’s fast, secure and environmentally friendly.

Five Benefits of Receiving Your W-2 Online

  1. It’s a secure way to receive your information

  2. Your UCPath W-2 statement will be available earlier than receiving it through the mail, providing you with additional time to prepare and manage your tax filing

May 24, 2019

  As of June 2019, this page is no longer being maintained. 

If you have questions on updates on the items listed in the "Requests/Defects/Known API issues" section, please send an email to and/or update the Service Now Incident number directly. 

May 13, 2019

As of June 2019, this page is no longer being maintained. If you have questions, please send an email to and/or update the Service Now Incident number directly. 

March 7, 2019

The API v3 is available in Production!  We're now in "After Calnet", full capacity mode.

Here are key points:

February 28, 2019

This article will be updated after Employee API changes have been deployed to the UAT environment.  The following key information is available via this article: