PathPal, UCPath’s employee support chatbot, is now available 24/7 to all UC employees within the UCPath portal.
PathPal helps employees and managers quickly find information and guidance for common UCPath self-service tasks. The chatbot provides step-by-step guidance and links to official UCPath job aids, making it easier to locate the resources needed to complete common activities in UCPath.
Notice:
Security Alert: Phishing Attacks Targeting Direct Deposit in UCPath.
Learn more"
The University of California is encouraging all employees to go paperless by enrolling in direct deposit and consenting to receive their W-2 and 1095-C statements electronically through UCPath. This initiative aims to provide a more convenient, secure, and environmentally friendly way to manage financial documents.
To ensure you receive your 2023 tax statements electronically, be sure to sign up before the following deadlines:
Dear Colleagues,
We would like to inform you about a slight change in how QCU cases will be identified and submitted, effective July 15, 2024. This change aligns with the updates to the UCPath Case Submit on Behalf of (SOBO) process communicated in the July CalPath Connect Newsletter.
Key Changes:
As of today, Monday, May 6, 2024, UCPath Center has changed the "Submit an Inquiry" process to make it easier and speed issue resolution. Employees will no longer be required to manually select a topic and category when submitting an inquiry via Ask UCPath.
What's changed?
Beginning May 6, the process for opening a case in Ask UCPath will be changing to make it easier for employees to open cases and ask questions to the UCPC. Here is a brief video showing the changes.
UCPath has recently introduced two important improvements to help UC employees manage their inquiries regarding pay and benefits on UCPath online. These enhancements were made available to all employees and transactional submitters on April 15.
Reopen Inquiries
As part of UC’s commitment to the well-being and security of our community, a University-paid Identity Theft Protection Program through Experian will be provided for all benefit-eligible faculty, staff, and retirees beginning April 1, 2024.
In this Issue
On March 11th UCPath will update how employees submit cases. The new upgrade will simplify the case submission form by increasing the accuracy of how a case is auto-routed.
Current State
** UC Berkeley is continuing to pilot this functionality at this time**
UCPath identified an issue affecting the display of year-to-date (YTD) balances on employee pay statements for the biweekly pay period ending January 6, 2024.
Impact
Employees may notice negative YTD earnings totals on their pay statements. This issue is limited to the display of information and does not affect actual earnings or hours worked.
** UC Berkeley is continuing to pilot this functionality at this time**
** UC Berkeley is continuing to pilot this functionality at this time**
Dear PayPath and HR Templates users,
We are writing to inform you about a significant enhancement coming to UCPath Job Data management—introducing the 'Manage Job' functionality, slated to replace the current PayPath and select Smart HR Templates pages.
