Support Contacts

Support Contacts

For Questions and Issues Regarding:
Support Contact
  • Paychecks
  • Employment verification
  • Enrolling in benefits
  • Benefits billing
  • Inquiry status
  • Business processes related to transactional processing or unusual transactions
UCPath Center
"Ask UCPath Center" Inquiry in UCPath Online
855-982-7284 (Monday - Friday, 8AM - 5PM)
  • UCPath transaction and system support and troubleshooting
  • Reporting support including ad hoc report requests
  • Cognos reports questions and referrals to CalAnswers tool
  • Training courses and enrollment
  • UC Learning Center
  • Security access
  • CalPath Connect and other UCPath user communications
  • All other inquiries
People & Culture UCPath Operations Team
  • Timecard and timekeeping
  • Benefits counseling
  • HR data requests
  • Status of HR and Payroll transaction processing
  • Accruals adjustments (vacation, sick, years of service)
  • Operational and business process questions
  • Missing or incorrect data
Berkeley Regional Services
  • Call and leave a voice message at: (510) 664-9000, option 3
  • Use HR Service Hub to contact your Berkeley Regional Service team for your HR needs. 
  • Contact your HR Partner, HR Generalist, or Research Administrator (RA) directly
Applying to jobs in TAM as an internal candidate / UC Berkeley employee Please review our frequently asked recruiting questions section.

  • CalTime mass delegation
  • System and access issues
  • Reporting
  • Balance resets
Controller’s Office
  • Legacy PPS adjustments and check re-issues (prior to 3/1/2019 for MO and 3/10/2019 for BW)
  • FICA review
  • Glacier
  • Regional pay escalation support
  • Instant Pay Cards
Central Payroll
See full list of services
  • BFS Interfaces
  • Chartstring validation
  • GAEL
  • Assessments
  • Status of General Ledger transaction processing
General Ledger
Composite Benefit Rates

Central Resource Management

Work Study Financial Aid & Scholarships
Cal Answers

Cal Answers Help Desk
or (510) 664-9000, Option 1, then Option 2