January 17, 2024
UCPath identified an issue affecting the display of year-to-date (YTD) balances on employee pay statements for the biweekly pay period ending January 6, 2024.
Impact
Employees may notice negative YTD earnings totals on their pay statements. This issue is limited to the display of information and does not affect actual earnings or hours worked.
Action Required
- Please share the information: Managers and transactors should communicate this information to their teams
- Please do not submit cases related to this display issue, as UCPath is aware of the issue and is working on a solution
Next Steps
UCPath is investigating the root cause and targeting resolution by January 19. We apologize for the inconvenience and will provide updates when available.
UCPath