Frequently Asked Questions - UCPath Center

What is the UCPath Center (UCPC)?

The UCPath Center, or UCPC, is the processing center for the UC system, based in Riverside, CA. It is where payroll, benefits and human resources information will be processed. UCPC staff provide support and will be available Monday – Friday from 8 a.m. to 5 p.m., except on UC holidays. UCPC can be reached by phone 855-982-7284 or by clicking "Ask the UCPath Center" button in the top right hand corner of your UCPath screen.

Is the UCPath Center a third party vendor?

No, the UCPath Center is a University of California (UC) organization.

What services and functions will the UCPath Center provide?

The UCPath Center will provide certain transactional services such as:

  • Executing/managing the payroll compute and employee payment functions
  • System wide payroll related benefits interactions (e.g., processing payments for healthcare vendors)
  • Tax processing
  • Garnishment processing
  • Employment/income verification

Can the UCPath Center offer assistance in a language other than English?

Yes, the UCPath Center has staff who can assist employees in Spanish and other languages. The UCPath Center also partners with the interpreter service Language Line Solutions, servicing 240+ languages and is available on-demand.