Frequently Asked Questions - UCPath Center

UCPath Center

What is the difference between the department code and the Dept ID?

In UCPath, the deparment code is a series of letters which identifies a given department (ex: KNBAM). 

The Dept ID is numerical digits, which are part of the chart string, identifying the associated department (ex: 37250).

What is the UCPath Center (UCPC)?

The UCPath Center (UCPC), is the processing center for the UC system, based in Riverside, CA. It is where payroll, benefits and human resources information is processed for all UC campuses and medical centers.

UCPC staff provide support and are available Monday – Friday from 8 AM to 5 PM (excluding UC holidays). UCPC can be reached by phone 855-982-7284 or by clicking "Ask the UCPath Center" button in the top right hand corner of UCPath.

What services and functions does the UCPath Center provide?

The UCPath Center provides services to support payroll and benefits processing, such as:

  • Executing/managing the payroll compute and employee payment functions
  • System wide payroll related benefits interactions (e.g., processing payments for healthcare vendors)
  • Tax processing
  • Garnishment processing
  • Employment/income verification

Can the UCPath Center offer assistance in a language other than English?

Yes, the UCPath Center has staff who can assist employees in Spanish and other languages. The UCPath Center also partners with the interpreter service Language Line Solutions, servicing 240+ languages and is available on-demand.