UCPath is currently experiencing high call volume, primarily from former employees requesting W-2 forms. Wait times may be longer than expected. The UCPath team is actively working to respond to calls and cases as quickly as possible.
Are there any notifications that get sent out to the operator that a retroactive payment will not be paid out or do we have to manually look to see if there are active paychecks?
No, there are no alerts/notifications sent out to tell people that a retroactive payment is or is not triggered. The only notification is if someone at UCPC Payroll thinks an error has occurred and will reach out to the identified individuals to confirm.