Frequently Asked Questions - HR Templates

HR Templates

I'm trying to upload a document or type in a field and I'm getting a pop-up error message, "UCPathApplicationError.” What should I do?

UCOP’s web application firewall is flagging and blocking your document or text. If you receive this error, please email UCBUCPath@berkeley.edu, providing the following information: 

  • Screenshot of error message, including the Support ID number (located at the bottom of the pop-up)
  • A copy of the document you were trying to upload, or a copy of the text added to the text field
  • The page you were on when the error message appeared

UCB UCPath Operations team will report this to UCOP IT, who will evaluate the text or document and make adjustments to the firewall settings to allow the text/document.  UCOP IT will inform UCB UCPath Ops that you can try again.  (warning: this might take a few days) 

Screenshot of the UCPath Application Error Message.

Image description: This example screenshot includes all the necessary information needed to report this error. Included in this screenshot is the employee’s browser window, with the page they were on when the error message fired (the “Add Employee Relationship” page), the add document popup window, and the error message text:

“UCPathApplicationError

There was an issue with the information you entered.

How to fix it:

  • Please double-check your entry and try again

  • Avoid using special characters like quotation marks, symbols or backslashes, as they can sometimes cause errors

If you copied and pasted information into the form, hidden characters may have been included. For the best results, try typing the information directly into the form

What happens next:

When you close this message, you'll return to the previous page. Depending on where the error occurred, you might need to re-enter some or all of your information and restart the task. We understand this can be frustrating, and we appreciate your patience.

Need help?

If the issue continues, please reach out to your local helpdesk and provide the following Support ID for faster assistance: 0l3c4f7d-63198-4fg3-01b5-3de4320c3b68”

Can FTEs exceed 1.0 for combined student jobs with one GSI appointment?

Yes, FTEs can exceed for combined student jobs with one GSI appointments due to Academic Overlap.

For cases where a Grad Student appointment (Tutor) needs to add a student assistant appointment, this does not qualify for Academic Overlap.

When there is a record on Short Work Break (SWB) and a concurrent hire is added, can the FLSA, Pay Cycle, and PayGroup be mismatched?

When there is a record on Short Work Break (SWB) and a concurrent hire is added,

  • FLSA Statuses must match (e.g., both Exempt, or both Non-Exempt).

  • Pay Cycle must match (e.g., both Monthly, or both Biweekly).

  • Pay Groups can be different (e.g., 1B7 and 1BH) among active jobs; however, Pay Cycle must align (i.e., Monthly or Biweekly).

Note: It is permissible to go over 1.0 FTE if one (or more) of the appointments is on SWB. However, if the SWB job is returned to active Payroll status, then this must be rectified.

How can International Phone Numbers be added or updated in UCPath?

International Numbers can be added or updated in UCPath by UC Berkeley Transactors or the employee: 

Transactors: 

  • Submit a Personal Data Template.

  • Add a request in the comments section to add/update the international phone number.

Employees: 

  • Personal Information > Contact Details.

  • Select the plus button under Phone.

  • Select Type:

    • Home

    • Mobile - Work

    • Work - Other Location

  • Enter the International Phone Number.

Select the Save button.

Does an MLA (Multi-Location Appointment) form need to be attached to the Smart HR Template transaction when an employee has a CWR (Contingent Worker) appointment at one location and an employee appointment at another location?

Generally, No.

Generally, MLAs are not required if the only other active Empl record at the other BU is a Contingent Worker instance. 

Exception:  Student Volunteers (i.e., note-takers in Job Code 009920) must still have an MLA form attached to the Smart HR Template transaction

For more information on the policies and procedures around MLAs, please reference these pages:

What template should be used to transfer an ASE or GSR?

Enter a full rehire, concurrent hire or use another inactive record within the same region (do not use a transfer) to transfer an ASE or GSR.

Is an MLA (Multi-Location Agreement) required when the position at one of the locations is on a short work break (SWB)?

An MLA form is required to be attached to the Smart HR Template transaction even if the position at the other location is on short work break. 

For more information on the policies and procedures around MLAs, please reference these pages:

Does an employee on a leave of absence (LOA) need to be returned from LOA before a termination can be processed on their UCPath appointment?

It is not necessary to return an employee from a LOA in order to process a termination. However, if the employee is on an unpaid leave of absence and needs to be paid out, then the employee must be returned to active status to be paid. If the employee is on a paid LOA, then it is not necessary to return the employee to process final pay.