Frequently Asked Questions - HR Templates

UCOP’s web application firewall is flagging and blocking your document or text. If you receive this error, please email UCBUCPath@berkeley.edu, providing the following information: 

• Screenshot of error message, including the Support ID number (located at the bottom of the pop-up)

• A copy of the document you were trying to upload, or a copy of the text added to the text field

• The page you were on when the error message appeared

UCB UCPath Operations team will report this to UCOP IT, who will evaluate the text or document and make adjustments to the firewall settings to allow the text/document.  UCOP IT will inform UCB UCPath Ops that you can try again.  (warning: this might take a few days) 

Image description: This example screenshot includes all the necessary information needed to report this error. Included in this screenshot is the employee’s browser window, with the page they were on when the error message fired (the “Add Employee Relationship” page), the add document popup window, and the error message text:

“UCPathApplicationError

There was an issue with the information you entered.

How to fix it:

• Please double-check your entry and try again

• Avoid using special characters like quotation marks, symbols or backslashes, as they can sometimes cause errors

If you copied and pasted information into the form, hidden characters may have been included. For the best results, try typing the information directly into the form

What happens next:

When you close this message, you'll return to the previous page. Depending on where the error occurred, you might need to re-enter some or all of your information and restart the task. We understand this can be frustrating, and we appreciate your patience.

Need help?

If the issue continues, please reach out to your local helpdesk and provide the following Support ID for faster assistance: 0l3c4f7d-63198-4fg3-01b5-3de4320c3b68”

Yes, FTEs can exceed for combined student jobs with one GSI appointments due to Academic Overlap.

For cases where a Grad Student appointment (Tutor) needs to add a student assistant appointment, this does not qualify for Academic Overlap.

When there is a record on Short Work Break (SWB) and a concurrent hire is added, the FLSA statuses need to match and the paygroup can be mismatched. 

International Numbers can be added or updated in UCPath by UC Berkeley Transactors or employee: 

UC Berkeley Transactor - Submit a Personal Data Template and add a request in the comments section to add/update the international phone number

Employee - Navigation: Employee Actions > Personal Information > Personal Information > Phone Numbers > Change Phone Numbers > Add Phone > Phone Type; select: Mobile-Personal, Mobile-Wor, or Work-Other Location > Enter International Phone Number and click Save

Enter a full rehire, concurrent hire or use another inactive record within the same region (do not use a transfer) to transfer an ASE or GSR.

To prevent delays, if a new employee at UC Berkeley has an appointment at another location that is on a short work break (SWB), there are two options: 

• The other location will need to (retro) terminate the position on SWB so that the hire template will be approved by the UCPath Center for UC Berkeley. 
• We will need a Multi Location Agreement (MLA)

Please review these pages (staff/academic) for more information on MLA policies and procedures.

Yes, it is an acceptable use of the UC_CONC_HIRE(_AC) HR template. This scenario has been observed when an employee is transitioning from one appointment on a single Empl Record to another appointment on a separate Empl Record, requiring a concurrent hire HR Template. An example of this would be a GSI appointment on Empl Record 0 with an Expected Job End Date of December 31st with a termination row effective January 1st, where a GSR appointment with another department is starting on January 1st. It is permissible to enter a UC_CONC_HIRE_AC template to process an Academic Concurrent Hire effective January 1st on a separate Empl Record (e.g., Empl Record 1).

UCPath Center understands this to be an acceptable use of a Concurrent Hire template and will approve transactions that fall under this scenario.

If the employee is on a paid leave of absence, then the employee can still be on leave when the termination template is processed.

If the employee is on an unpaid leave of absence, there is no need to return the employee to a paid statusif no payout is expected.

If an employee is on an unpaid leave and needs to be paid out, then they do need to be returned from leave so that the pay can be processed. 

The Payroll team would complete this termination template as they do the others. The template type signals additional work downstream for UCPC/RASC.