Frequently Asked Questions - Business Phones

Business Phones

Can an international number be added?

No, international phone numbers can not be added as business phone numbers.

If I add a business phone in the Campus Directory will it update UCPath or People Cards?

No. Business Phones added to the Campus Directory do not get sent to UCPath or People Cards. In order to ensure compliance, business phones need to be added to People Cards which feed to UCPath overnight. Employees who want their business phone displayed in the Campus Directory must add it there separately. 

Will my business phone in UCPath be displayed in the Campus Directory?

No. Employees must enter their phone number separately in the Campus Directory if they want it to be publicly displayed.

I’ve updated my phone number in People Cards. When will I see it updated in UCPath?

Phone numbers added to People Cards will be available and visible in UCPath the next day.

Can we direct our employees to list their cell phone number as a contact?

If a represented employee uses a personal phone or mobile phone for work purposes, that number is considered their business phone number and must be provided to avoid fines.

Can a business phone number be a virtual phone sent to email?

Employees assigned a virtual phone (Voice over Internet Protocol (VoIP) such as Avaya Workplace VoIP) may include that as their business phone number.

Who will be able to view these numbers? If I add my number, will everyone see it?

Business phone numbers entered into People Cards will be sent to UCPath and be visible to you, your manager, and HR transactors on campus and at the UCPath Center. Your personal phone number should be included as a business phone number if you use it for business purposes.

What if my employee changes locations and business phones frequently?

If a represented employee's location and business phone number change frequently, the employee or manager must update their phone number in People Cards to ensure the most current information is captured in UCPath for Union Reporting. For represented employees who don’t have an assigned desk phone or business phone number, use the phone number where they work most often or "check-in." If they use their personal phone for work, that number must be provided as their business phone. If none of the above apply, use the phone number of the department’s administrative office. For those who choose not to use personal phones for work, assign a VoIP number, such as Avaya Workplace VoIP, accessible via desktop or mobile app.

What if an employee does not have an assigned desk phone or business phone number?

For represented employees who don’t have an assigned desk phone or business phone number, use the phone number where they work most often or "check-in." If they use their personal phone for work, that number must be provided as their business phone. If none of the above apply, use the phone number of the department’s administrative office. For those who choose not to use personal phones for work, assign a VoIP number, such as Avaya Workplace VoIP, accessible via desktop or mobile app.

How do I update my business phone number in UCPath?

To update your business phone number, please follow these steps:

  • Log in to your People Cards profile: https://portal.berkeley.edu/people

  • Click the pencil icon near your business phone number to edit.

  • Enter your updated business phone number using a 10-digit format (xxx-xxx-xxxx). Please no international phone numbers

  • Save your changes.

Do students, contingent workers or affiliates, or non-represented employees need to have their business phone numbers added to People Cards?

For non-represented employees, student workers, contingent workers, or affiliates, adding a business phone number is strongly encouraged but not required.

Do all employees need a business phone number in People Cards/UCPath?

While adding business phone numbers in People Cards is strongly encouraged for all employees, it is required for represented employees in order for the University to be compliant with the requirements set forth in Government Code §3558 (enacted by AB-119 and amended by SB-270).