Frequently Asked Questions - Overpayment Payroll Request

Overpayment Payroll Request

Overpayment Payroll Request transactions are used to track overpayments identified by employees, locations, or the UCPath Center. They are part of the overpayment recovery process.

These transactions can be completed via the Payroll Self-Service Transactions Links page.

I'm trying to upload a document or type in a field and I'm getting a pop-up error message, "UCPathApplicationError.” What should I do?

UCOP’s web application firewall is flagging and blocking your document or text. If you receive this error, please email UCBUCPath@berkeley.edu, providing the following information: 

  • Screenshot of error message, including the Support ID number (located at the bottom of the pop-up)
  • A copy of the document you were trying to upload, or a copy of the text added to the text field
  • The page you were on when the error message appeared

UCB UCPath Operations team will report this to UCOP IT, who will evaluate the text or document and make adjustments to the firewall settings to allow the text/document.  UCOP IT will inform UCB UCPath Ops that you can try again.  (warning: this might take a few days) 

Screenshot of the UCPath Application Error Message.

Image description: This example screenshot includes all the necessary information needed to report this error. Included in this screenshot is the employee’s browser window, with the page they were on when the error message fired (the “Add Employee Relationship” page), the add document popup window, and the error message text:

“UCPathApplicationError

There was an issue with the information you entered.

How to fix it:

  • Please double-check your entry and try again

  • Avoid using special characters like quotation marks, symbols or backslashes, as they can sometimes cause errors

If you copied and pasted information into the form, hidden characters may have been included. For the best results, try typing the information directly into the form

What happens next:

When you close this message, you'll return to the previous page. Depending on where the error occurred, you might need to re-enter some or all of your information and restart the task. We understand this can be frustrating, and we appreciate your patience.

Need help?

If the issue continues, please reach out to your local helpdesk and provide the following Support ID for faster assistance: 0l3c4f7d-63198-4fg3-01b5-3de4320c3b68”

Why would you overwrite the chartfields for overpayments?

You would overwrite the chartfields when the chartfields are no longer active during the recovery process. If the overpayment is being recovered from the next available payment, it will go against the current pay cycle and the chartfields will not be able to be changed.

Can you submit an overpayment as negative amounts for percentages?

No, percentages must be submitted as positive amounts.