The University of California is encouraging all employees to go paperless by enrolling in direct deposit and consenting to receive their W-2 and 1095-C statements electronically through UCPath. This initiative aims to provide a more convenient, secure, and environmentally friendly way to manage financial documents.
To ensure you receive your 2023 tax statements electronically, be sure to sign up before the following deadlines:
As of today, Monday, May 6, 2024, UCPath Center has changed the "Submit an Inquiry" process to make it easier and speed issue resolution. Employees will no longer be required to manually select a topic and category when submitting an inquiry via Ask UCPath.
What's changed?
Beginning May 6, the process for opening a case in Ask UCPath will be changing to make it easier for employees to open cases and ask questions to the UCPC. Here is a brief video showing the changes.
UCPath has recently introduced two important improvements to help UC employees manage their inquiries regarding pay and benefits on UCPath online. These enhancements were made available to all employees and transactional submitters on April 15.
Reopen Inquiries
As part of UC’s commitment to the well-being and security of our community, a University-paid Identity Theft Protection Program through Experian will be provided for all benefit-eligible faculty, staff, and retirees beginning April 1, 2024.
On March 11th UCPath will update how employees submit cases. The new upgrade will simplify the case submission form by increasing the accuracy of how a case is auto-routed.
Current State
UCPath identified an issue affecting the display of year-to-date (YTD) balances on employee pay statements for the biweekly pay period ending January 6, 2024.
Impact
Employees may notice negative YTD earnings totals on their pay statements. This issue is limited to the display of information and does not affect actual earnings or hours worked.
Due to recent phishing attempts, UCPath is introducing a new security measure to enhance the protection of employee information.
UCPath will send email notifications to employees whose direct deposit information has been updated as a proactive measure to safeguard employee data.
Email Content Overview
The email will confirm their recent direct deposit changes and provide contact instructions if the employee did not authorize the change.
Action Required
We wanted to inform you that there have been delays in the updates of Lived Names from UCPath to Berkeley over the weekend. As a result, it may take a few days for your name data from UCPath to be displayed accurately in the campus directory or in campus applications like bMail.
We appreciate your patience and understanding during this process. Our teams are working closely with UCPath Center to resolve this issue as quickly as possible.
UCPath systemwide Updates, Demos, and Downtime Warnings
Effective January 27, 2023 Employees may access their 2022 W-2 statements online.
Effective Monday, December 12, 2022, UCPath chat requests will prepopulate with the following employee information:
UCPath will begin the first phase of its transition to a new phone system provider, Talkdesk.
Beginning July 13, 2022, employees calling UCPath will experience the following changes:
Recently, clarifications were given around Benefits Billing for employees on leaves without pay, furlough, and short work break.
New FAQ Questions:
When will employee billing notices be sent out; are these on the same schedule as employees on all other leaves?
