Completed Projects

Ask UCPath Enhancements - Spring 2024

The goal of the Enhance Ask UCPath Initiative is to develop a user-friendly help site for employees seeking answers to their UCPath-related queries through the Ask UCPath platform.

Ask UCPath New Features - April 2024

UCPath is excited to introduce two important improvements that empower UC employees to better manage their inquiries about pay and benefits on UCPath online. On April 15, UCPath made the following enhancements available to all employees and transactional submitters.

Reopen Inquiries

This new feature enables users to reopen previously closed inquiries that require further attention, replacing the current "pending closure" and "follow-up" processes. This change will result in a consistent resolution process for all inquiry types.

Feature highlights:

  • Enables employees to reopen inquiries.
  • Allows cases to be reopened three times within one year of the original closure date.
  • Simplifies inquiry management by retaining original case numbers, associated communications, and attachments.

More Info: New Job Aid

Self-Close Inquiries

Employees will be able to close their inquiries when issues have been resolved or when UCPath assistance is no longer required.

Feature highlights:

  • Enables employees to close their own inquiries.
  • Does not apply to inquiries with pending actions.
  • There is no time limit for employees to close their cases.

More Info: Updated Job Aid Including Self-Close

New UCPath Case Submission Process -May 2024

Beginning May 6, the process for opening a case in AskUCPath will be changing to make it easier for employees (those without SOBO access) to open cases and ask questions to the UCPC. Here is a brief video showing the changes. While this does not impact most transactors who have SOBO access, please be aware of the changes for employees who may have questions.

Here, we proudly showcase a comprehensive list of completed projects that reflect UC Berkeley's latest innovations. 

Experian ID Theft Protection - April 2024

UC is implementing Experian(link is external) an Identity Theft (ID) Protection plan(link is external). As of 04/01/24, the plan will be available to all UC employees and their dependents under 18. Employees will be automatically enrolled. The plan is entirely UC-paid, so no employee payroll deduction is necessary at this time (however, UC may decide at some point in the future to offer an employee-paid benefit enhancement option). The new plan will appear on your benefit summary as Identity Theft Protection and will show eligible.

The Identity Theft Protection benefit option will show up in your UCPath.

Annual UCPath Upgrade - March 2024

The next Annual UCPath Upgrade will move UCPath from PUM 44 to PUM 47 to implement improved efficiencies and functionality in the UCPath system.

As part of the upgrade, a new Additional Notes feature will be available within the Manage Job tile to show the total number of notes available for a job.

Who will be impacted?

The new Additional Notes functionality within the Manage Job tile will only be available for pilot users within the Regions.

Introducing the Upcoming Salary Cost Transfer (SCT) Tool: November 2023

We are pleased to announce the upcoming launch of our new Salary Cost Transfer (SCT) tool on November 13, 2023. This tool is designed to enhance the SCT process, address existing issues, and improve data accuracy.

Learn More

In preparation for this change, location transactors must process any pending direct retro (DR) and funding entry transactions by November 3, 2023, and complete mandatory training.

Timeline:

  • October 31 - November 16: Training sessions are available and required for all DR initiators, approvers, and inquiry users.

  • November 3: Review and approval of DR retro and funding entries by 5 p.m. Any transactions that have not been approved will be canceled by the UCPath Center as a part of their cutover activity. 

  • November 6: UCPath will process approved DR and funding entries.

  • November 6 - November 12:All UCPath GL pages will be disabled, including Funding Entry, Funding Upload, Direct Retro, Benefits Cost Transfers, and Budget Entry. 

  • November 9 – November 12: UCPath Center performs cutover activities. 

  • November 13: All GL access will be restored to locations, and the two new Salary Cost Transfer pages will be live.

Key Enhancements in the Salary Cost Transfer (SCT) Tool:

  • Consolidated SCT entry page: This supports various funding types dynamically.

  • Improved search: Added filters for earnings end date, pay end date range, earnings code, and full account unit (FAU) by location.

  • Simplified error validation: Real-time error/warning notifications are available in a dedicated view for easier error resolution.

  • Streamlined data entry: Old and new salary expenses are visible in a single data entry area.

  • Enhanced restricted SCT data entry: Cap rule calculations are simplified, eliminating the need for a separate MCOP worksheet for capped funds.

  • Defect resolution: Existing issues in the direct retro tool have been addressed in the new SCT tool.

  • Increased distribution frequency: SCT data distribution is more frequent, providing access to up-to-date information.

Required Training for all Direct Retro Transactors:

To ensure a smooth transition and effective use of the new Salary Cost Transfer pages, we are offering ten training sessions for existing users. Training is mandatory for initiators and approvers, and we strongly recommend inquiry users attend for better understanding. Failure to attend this training will result in the suspension of Direct Retro Initiator and Approver roles until completion.

Previous Communications:

We have been keeping transactors informed of these developments through the following updates:

We appreciate your cooperation and readiness for these forthcoming changes. The transition to the new Salary Cost Transfer pages represents an important step in streamlining processes.