UPK Help Site Transition: Moving to ‘Ask UCPath’ Knowledge Articles

June 25, 2026

UCPath is transitioning from User Productivity Kit (UPK) job aids to ‘Ask UCPath’ Salesforce knowledge articles

This change improves accessibility and ensures all resources are ADA-compliant.


  • What’s New: Content is moving from PDF-based UPKs to searchable HTML articles.

  • Where to Find Them: Access the new job aids via the Salesforce Site:

  • Key Date: UPK sites will be retired on August 1, 2026.

Action Required: Please update any bookmarks or local training materials. All existing links to UPK sites will become invalid after August 1, 2026.


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Image description: This side-by-side comparison shows the transition from the legacy UPK folder structure to the new "Ask UCPath" Salesforce Knowledge site. Both interfaces organize training by the same module categories (such as Payroll and Benefits), but the new site replaces the old folder tree with a searchable, HTML-based list that includes article summaries for better accessibility.